Term

Terms & Conditions in Short

Please read these Terms & Conditions very carefully before ordering any products from us. You should understand that by ordering and purchasing any of our products, you agree to be bound by these terms & conditions. Our Terms and Conditions might change at anytime without prior notice, at our discretion.

The term ‘Roxana Lynch or “I”, “me”, ‘us’, “our”, or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

+ By placing an order at Roxana Lynch, you warrant that you are at least 18 years old or have parents's permission to buy from us.

+ All personal information you provide us with or that we obtain will be handled by Roxana Lynch as responsible for the personal information.

+ The price applicable is that set at the date on which you place your order.

+ Shipping costs and payment fees are recognized before confirming the purchase.

+ Card information is transmitted over secure SSL encryption and is not stored.

+ Please note that local charges may occur.

+ Roxana Lynch reserves the right to amend or update any inaccuracies or mistakes or information without further notice, including pricing and stock.

+ No other terms or changes to the Terms & Conditions shall be binding unless agreed in writing signed by us.

Price listing on our website is subject to confirmation. Roxana Lynch will email you if the published price of a product doesn’t match the price listed on the website or on your order.

By ordering anything from Roxana Lynch, you agree and accept to be bound by these Terms & Conditions.



Personal Information

All personal information you provide us with or that we obtain will be handled by Roxana Lynch as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you. The information you provide is only available to Roxana Lynch and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Roxana Lynch to delete or correct such information. By accepting the Roxana Lynch Conditions, you agree to the above.



Payment

All products remain Roxana Lynch's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Roxana Lynch.

All transfers conducted through Roxana Lynch are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the Terms & Conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.



Local Taxes

Local charges (tax, customs duty) may be imposed on orders depending on your region and local customs duties. These charges are at the customers own expense and may be estimated by contacting your local postal service.



Vintage Components

Many of our pieces contain vintage elements. Variation within these styles is a consequence of the limited nature of our vintage stock and does not indicate any type of flaw.In fact, is considered a unique and distinctive quality, an attribute of character. Leaving vintage components “as found” in order to preserve the charm and age of our designs is a crucial part of the concept and values in our labor and aesthetic.

The composition of raw materials utilized to manufacture all products can vary from time to time depending on their availability. For this reason, some of the finished pieces shown in photos will be constructed of slightly different materials than the shipped products. This will however have no impact on the overall appearance, craftmanship or quality of the finished pieces.



Copyright

As a designer artist, I own all designs, including Bespoke Commissions. My work is to celebrate your divine existence and crown you with my accessories. After receiving your order, I brainstorm, I interpret your words, and offer a creative solution to make you happy. Therefore, the design belongs to me.

Each project is a fun challenge, and I solve it, differently. I may be inspired to do something alike according to my judgment. If this is an issue for you, please let me know before we start our project.



Borrowing For Collaborations

I am all about creating community over competition, and strongly believe in collaborating with other like-minded creatives to put more beauty into this world.

However, due to some not-so-pretty experiences in the past, I have come with strict conditions to make sure our experience is positive and the outcome, only, the best.

I require:

+ To see a portfolio of your previous work.

+ To know how my headpiece is going to be part of your storytelling.

+ To be present at the venue where the headpiece is going to be styled and communicate directly with whoever is in charge (stylist, photographer, hair artist, fashion designer, etc.).

+ To be credited and entitled as follows every time the images or videos are published:

Couture Headwear Designer: Roxana Lynch

(Space permitted): @RoxLynch (Instagram) | www.RoxLynch.com

+ On exceptional occasions when I cannot be present, my headwear to be treated with the utmost, respect, integrity, and care by anyone who has access to it. Also get it back intact, in the same pristine conditions it left my hands.

+ To be returned undamaged within an agreed time frame.

Please, contact me, only If you already to comply to these conditions.




Returns, Exchange And Warranty

The only returns accepted are related to exchanges or repairs or store credit. They will be honored based upon previous assessment of the return item.

For repairs, please contact me mentioning item/area of concern, date/location of purchase, your name, telephone number and contact information. Include photos. I will be responding you with instructions on how to proceed.

First, I will review the piece to determine the cause of the damage to be repaired. If it was due to craftmanship or defective materials, I will repair or replace the item. In this case, all items feature a warranty of repair free of charge, permitting availability of replacement components, for a period of 120 days starting from the date of purchase.

Equivalent or substitute components may be used in the absence of the original. Customer receives personalized attention based on their requests. If the damage was caused from mistreatment, no replacement will be honored. The customer has the option to request the item repaired, at the customers cost.

I cannot accept returns, refunds or exchanges on Bespoke Commissions. The purchase is considered as a final sale. They are designed and confectioned according to your specifications so are, therefore, your headpiece.

The customer is responsible for all repair shipping costs.



What is not covered

Normal wear, misuse, neglect, accidents, improper care, wear and tear, damage, abrasion, alteration, abuse, disassembly of the product or natural breakdown of certain natural materials over periods of time.



Additional Information

Roxana Lynch reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Roxana Lynch has the right to cancel the order and refund any amount paid in the best way. Roxana Lynch shall also notify the customer of equivalent replacement products if available.